Operations Analyst

An operations analyst studies how a company gets its work done and finds ways to make it faster, cheaper, or more reliable. You might map a process step by step, gather data on delays or errors, interview the people who do the work, and recommend changes such as simplifying a handoff, automating a repetitive task, or reorganizing a workflow. You then help put the change in place and check whether it actually helped. The work happens in offices, warehouses, hospitals, banks, and anywhere processes shape results.